Terms and Conditions

Please read the Terms and Conditions before completing your purchase.

Order Form

Select the artwork you are interested in, click the“order now” button and complete the order form.
A confirmation e-mail and invoice will be sent upon receipt of your completed order form.


Prices are shown in Japanese Yen next to the item. This does not include shipping and handling (see below).


After receiving the confirmation e-mail and invoice from be-kyoto gallery please remit payment within seven (7) days. After seven days your order will be considered void and deleted. Payment should be made in Japanese Yen.

Please note that wire transfer is the only form of payment accepted at this time. Wire transfer fees and any other bank fees are the responsibility of the buyer.


Once payment is confirmed items will be shipped to the specified address within seven (7) days. Charges for shipping will vary based on the size, weight, and destination. The exact shipping charges will be included in the invoice sent with the confirmation e-mail.
Items will be shipped via FedEx or EMS unless otherwise specified and tracking information will be provided.

Please note that you may be required to pay import duties for your country of residence.
Amounts vary and are based on your local tax codes.
The ownership of the artwork is transferred to you upon receipt.

Cancellation and Returns

All sales are final. We do not accept cancellations or returns once the transaction is complete. If the item becomes unavailable after completing your payment we will inform you immediately and refund your money. If you receive the wrong item or there is damage to the item, please contact us by e-mail or fax within two (2) weeks of its arrival. We will not accept any claims or make any refunds after this two-week period.

Exclusion of Liability

be-kyoto gallery is not responsible for damages or delays caused by the shipping agent. For issues related to shipping please contact the shipping agent directly.

Contact Information and Hours of Operation

be-kyoto gallery

429-1 Anrakukoji-cho, kamidachiuri agaru, Shinmachi-dori, Kamigyo-ku, Kyoto, 602-0064 Japan

e-mail    mailshop@be-kyoto.jp
Tel    +81-75-417-1315
Hours    10:00 - 18:00 (Japan Local Time)
Closed    Friday, Sunday and Japanese national holidays